Shipping + Returns

In case you've received an order that does not meet your expectations, please notify us with an image of the original receipt within 7 days of receiving your order by contacting us through the contact us page. If the originally ordered product variant is available in stock, we will conduct a resending or a refund based on communication. The refund will be returned to Sand and Honey balance.

If you just don't like the clothes, you don't want them. Please return the product within 7 days and provide the tracking number. The return shipping costs are borne by you. 

We will reply to your request within 24 hours during weekdays. If the refund is confirmed , you will get the refund to Sand and Honey within 3 business days.

Sand and Honey support full refund or resend if your package hasn't been delivered successfully 45 days (65 days for South America only) later since its shipping out according to the tracking information.